Last Updated: October 2025
We may collect personal information when you create an account, use our services, or interact with our platform. Personal information refers to data that can uniquely identify or contact you, including:
We use this information to monitor and improve platform functionality, customise your experience, analyse trends, and for cybersecurity purposes.
Non-personal information refers to data that does not specifically identify an individual. This includes:
Data gathered on the platform is used to:
Important: Vidopix will never sell your data to third parties. We only share data with third parties with your consent or as required by law.
User data is securely stored on the E2E Cloud platform, located in India, to ensure efficient processing and high levels of security. All necessary security measures are in place to protect personal information and maintain its confidentiality and integrity. Our storage practices are designed to comply with applicable data protection regulations.
If any data uploaded by the user contains personally identifiable information (PII), it must be disclosed explicitly by the user. If no disclosure is made, it will be assumed that there is no PII in the uploaded data.
Vidopix denies being the processor of personal data in any capacity, except as explicitly stated in this Privacy Policy.
Vidopix is committed to protecting your personal information in compliance with applicable global laws and regulations. Our security controls are designed to meet or exceed the standards set by:
We employ comprehensive security measures including encryption, access controls, intrusion detection systems, and regular security audits.
Note: While we implement robust security measures, no system can be completely secure. We cannot guarantee the absolute security of the information you provide.
You may withdraw your consent to the collection and use of your personal data at any time by contacting us at contact@vidopix.com. Please note that withdrawing consent may mean certain services or features are no longer available to you.
You have the right to request correction or deletion of your personal data, be informed of policy changes, and close your account if you do not agree to updated policies.
Vidopix retains your information for the duration necessary to fulfil the purposes stated in this policy, or as required by applicable law. In certain circumstances, we may retain information to prevent fraud, exercise legal rights, or comply with legal requirements.
Once the retention period expires, Vidopix will actively delete or destroy personal information from all systems, including both physical and electronic records.
Vidopix may provide links to third-party websites for your convenience. These websites operate independently of Vidopix and we do not control their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit. Vidopix is not responsible for the privacy practices or content of external sites.
We take the security of your bank details seriously. Our payment processing partners are compliant with the Payment Card Industry Data Security Standard (PCI DSS). We recommend you protect your account information, use two-factor authentication, and monitor your account regularly.
Disclaimer: By making a transaction, you acknowledge and accept the risks associated with online payment security. Vidopix is not liable for losses incurred due to unauthorised access, use, or disclosure of financial information.
You have the following rights in relation to your personal information:
Vidopix does not sell or share your personal information with third parties for their marketing purposes. We may share personal information only:
Aggregated or anonymised data that does not identify you personally may be shared for research and analytical purposes.
Vidopix is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we might have information from or about a child under 13, please contact us immediately at contact@vidopix.com.
This Privacy Policy has been formulated in accordance with the prevailing regulations and laws of India. We additionally align with:
If you are within the EU, you have the right to: request access, correction, or deletion of your personal data; object to processing; request data portability; and withdraw consent at any time.
California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of their personal information. Vidopix does not sell personal information. California's "Shine the Light" law (Civil Code § 1798.83) permits California residents to request information regarding disclosures to third parties for direct marketing purposes.
Vidopix reserves the right to amend this Privacy Policy from time to time. Any substantial changes will be communicated through our website or via email. Changes are effective when posted on this page.
If you have any grievances about our Privacy Policy, please contact our Grievance Officer from Monday to Saturday (10:00 AM – 6:00 PM IST) at contact@vidopix.com.
Contact our team for any enquiries related to this policy.
Available Monday – Saturday, 10:00 AM – 6:00 PM IST