Last Updated: October 2025
Welcome to Vidopix, an advanced AI-powered video analysis platform provided by PixelGaze Technologies ("Company," "we," "our," or "us"). Vidopix leverages artificial intelligence and machine learning to analyse video content, detecting emotions, sentiments, key conversations, and other insightful information.
These Terms of Use ("Terms") outline the conditions under which you may access and use Vidopix, including the services, features, and tools provided through the platform (collectively, the "Service"). By accessing, browsing, or using Vidopix in any manner, including registering an account or uploading content, you acknowledge and agree that you have read, understood, and accept all the terms and conditions stated here.
If you do not agree with any part of these Terms or the associated Privacy Policy, which is incorporated by reference into these Terms, please do not use or access Vidopix.
To access Vidopix and its features, you are required to create an account. By creating an account, you agree to provide true, accurate, current, and complete information during the registration process. You must also ensure that your account details are updated promptly when changes occur.
By creating an account, you represent and warrant that:
You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities conducted under your account. Vidopix cannot be held responsible for any unauthorized access or misuse of your account caused by your failure to safeguard your login information.
Important: If you believe your account has been compromised or used without your permission, you must notify us immediately at support@vidopix.com.
Vidopix reserves the right to suspend or terminate your account if we detect suspicious activity or any violation of these Terms.
Vidopix allows you to upload or submit video content ("User Content") for analysis and processing by our AI technology. By submitting or uploading content, you grant Vidopix and PixelGaze Technologies a non-exclusive, royalty-free, irrevocable, perpetual, worldwide license to use, display, reproduce, modify, adapt, distribute, and store your content for operational, promotional, and marketing purposes, including but not limited to showcasing the capabilities of our AI platform.
You affirm that you either own the intellectual property rights or have received appropriate permissions from the rights holder to submit the content to Vidopix.
To ensure a safe and respectful platform, users must refrain from submitting content or engaging in behaviors that violate our guidelines. You agree that you will not upload, post, transmit, or otherwise make available any content that:
Vidopix reserves the right to monitor, review, and, if necessary, remove any User Content that violates these Terms or any applicable laws. We are under no obligation to pre-screen content, but we retain the discretion to delete or disable access to any content that:
In addition to content removal, violations may result in:
Vidopix offers AI-powered features and services, some of which are accessible only through paid access. Vidopix operates on a pay-as-you-go model, with no recurring charges unless explicitly stated for subscription services.
We accept the following payment methods:
Payments are processed upon purchase, and all charges, including applicable taxes, will be displayed before confirming payment. Vidopix reserves the right to modify pricing at any time, with prior notice before renewal or purchase.
Important: Due to the pay-as-you-go nature of our services, all payments are final. We do not offer refunds or cancellations for services rendered, AI analysis conducted, or features used.
Please ensure that you understand the pricing and features before committing to a payment. If you believe you were charged incorrectly, contact us at support@vidopix.com for an investigation.
To use Vidopix services, you must register for an account by providing accurate and up-to-date information. You are fully responsible for maintaining the confidentiality of your account credentials, including your username and password.
By creating an account, you agree to:
We employ industry-standard security measures to protect your personal information and account. However, no method of transmission over the internet or electronic storage is entirely secure. You agree that:
We take your privacy seriously. By using Vidopix, you agree to the collection, use, and storage of your personal information as outlined in our Privacy Policy. Information we collect includes:
Your information may be shared with third-party service providers, such as:
We apply industry-standard security protocols to protect your data but cannot guarantee absolute security. By using Vidopix, you acknowledge and accept the inherent risks involved in online data transmission.
For more details, please refer to our Privacy Policy
Vidopix uses artificial intelligence to analyse video content, providing insights on emotions, sentiments, and key conversations. You understand and agree to the following:
No Guarantees: AI-generated insights are algorithm-based and may not always be accurate, complete, or reliable.
No Liability: Vidopix does not provide any warranties regarding the accuracy or quality of the AI's conclusions, and decisions made based on these insights are at your own risk.
Disclaimer of Liability: Vidopix is not responsible for any losses, damages, or adverse outcomes resulting from the use of or reliance on AI-generated insights.
All information generated through the AI platform should be treated as interpretative and supplementary, not definitive.
Currently, Vidopix does not feature external links or integrations with third-party websites, aside from Third party payment processors for payment processing. If, in the future, we introduce links to third-party blogs, resources, or external websites, we will clearly mark these as such.
Vidopix is not responsible for:
Your use of third-party services is at your own discretion and subject to the terms and conditions of those external websites.
Vidopix utilizes third-party payment processors to handle all financial transactions on our platform. By using our service and making payments through Vidopix, you expressly agree to the following terms.
Vidopix works with external payment processors to ensure secure and reliable financial transactions. These processors operate under their own terms and conditions, privacy policies, and security measures.
As a user of Vidopix:
In the event of a payment dispute or chargeback:
At Vidopix, we value the feedback and suggestions from our users, as they play a crucial role in improving our AI-powered platform. You are encouraged to provide feedback, ideas, suggestions, or any form of input to help us enhance our services.
When you submit any feedback or suggestions to Vidopix, you acknowledge and agree that:
Vidopix is not obligated to use your feedback or implement any suggestions, and we are under no obligation to credit or compensate you for any contributions, regardless of how they are used.
You agree that your submission of feedback constitutes a waiver of any and all claims against Vidopix and its affiliates, relating to intellectual property rights or compensation arising from the use of such feedback.
Vidopix, developed by PixelGaze Technologies, is a proprietary platform featuring unique technologies and content designed for the AI-driven analysis of videos. All elements of the platform, including but not limited to text, graphics, algorithms, code, software, user interfaces, and designs, are protected under intellectual property laws.
All content, features, and functionality on Vidopix, including but not limited to logos, icons, algorithms, software code, and technical processes, are the exclusive intellectual property of PixelGaze Technologies and are protected by copyright, trademark, patent, and other intellectual property laws.
You do not acquire any ownership rights to any of the content or features made available to you through the use of Vidopix, except as expressly permitted under these Terms.
You agree not to engage in any of the following prohibited activities:
If you infringe on PixelGaze Technologies' intellectual property rights:
Vidopix retains all rights not expressly granted in these Terms, and any violation of these terms related to intellectual property will be pursued to the fullest extent of the law.
At Vidopix, we prioritize the security of your personal data and the integrity of our platform. While we implement industry-standard security measures to protect your information, no system can guarantee absolute security.
We employ technical and organizational measures to safeguard your data, including encryption, access controls, and secure servers. Our security protocols are regularly reviewed and updated to address emerging threats.
In the unfortunate event of a security breach that may compromise your personal data:
Upon discovering a security breach, we will take all reasonable steps to:
While we strive to protect your information, you acknowledge that Vidopix cannot be held liable for any unauthorized access to your data or other security incidents that occur due to factors beyond our control, such as:
To maintain a safe, respectful, and productive environment on the Vidopix platform, the following behaviours are strictly prohibited:
Any violation of these guidelines may result in actions ranging from a warning to immediate account suspension or termination, depending on the severity of the offense. Vidopix reserves the right to investigate reported violations and take appropriate action, including reporting unlawful activities to law enforcement authorities if necessary.
In the event of any disputes arising from your use of Vidopix, we encourage you to follow these steps for resolution:
Customer Support: As a first step, please contact our customer support team at support@vidopix.com. We will make every effort to resolve the issue internally and amicably.
If an internal resolution cannot be reached within a reasonable time frame, both parties may agree to pursue mediation. This involves engaging a neutral third-party mediator who will facilitate discussions to help both parties reach a mutually agreeable solution. Mediation is intended to be a collaborative process aimed at finding common ground without resorting to formal legal proceedings.
If mediation fails to resolve the dispute, the parties may opt for binding arbitration. In this case, the dispute will be submitted to an independent arbitrator whose decision will be final and enforceable. Both parties agree to bear their own costs associated with arbitration, and the arbitrator will determine the allocation of any shared expenses.
If arbitration is not successful or mutually agreed upon, either party may pursue legal action in the courts of Bengaluru, Karnataka. All disputes will be governed by the laws of India. Users acknowledge that Vidopix is not liable for any damages beyond the scope of these Terms, and you agree to indemnify Vidopix from any claims, losses, or damages arising from your misuse of the Service or violation of these Terms.
By using Vidopix, you confirm your understanding and acceptance of this dispute resolution process.
Vidopix is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. By using our platform, you acknowledge and agree to the following:
To the maximum extent permitted by applicable law, Vidopix disclaims all warranties, including, but not limited to:
Your use of Vidopix is at your own risk, and you assume full responsibility for any resulting damages or losses.
To the fullest extent permitted by law, Vidopix, including its employees, affiliates, and partners, shall not be liable for any damages, whether direct, indirect, incidental, consequential, or punitive, arising from your use or inability to use the platform. This includes, but is not limited to:
You agree to indemnify, defend, and hold harmless Vidopix, its employees, affiliates, and partners from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:
This indemnity obligation will survive the termination of your use of the platform.
Vidopix reserves the right to modify or update these Terms periodically, typically every 26 weeks or as necessary to reflect changes in our business model or applicable laws.
It is your responsibility to review these Terms regularly for any updates.
Account Suspension: Vidopix reserves the right to suspend or terminate user accounts that violate these Terms without prior notice. Upon termination, you will lose access to your account and any content associated with it.
Invalid Provisions: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision will be construed to reflect the original intent of the parties as closely as possible.
These Terms constitute the entire agreement between you and Vidopix concerning your use of the platform, superseding any prior agreements or understandings, whether written or oral.
Vidopix shall not be liable for any failure to perform its obligations under these Terms if such failure results from any cause beyond Vidopix's reasonable control, including, but not limited to, mechanical, electronic, or communications failure or degradation.
Vidopix may assign or transfer these Terms, in whole or in part, at any time without notice. Users may not assign or transfer their rights or obligations under these Terms without prior written consent from Vidopix.
We're here to help. Contact our support team for any questions regarding these Terms of Service.
Email: support@vidopix.com
Available: Monday to Saturday, 10:00 AM to 06:00 PM
By using Vidopix, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.